This Privacy Policy explains how Nicko Coffee (“we”, “us”, “our”, or “the Site”) collects, uses, shares, and protects your personal information when you visit www.nickocoffee.com (the “Site”), make a purchase, or otherwise interact with us (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date.

2. Information We Collect

The type of personal information we collect depends on how you interact with our Site.

A. Information You Provide Directly

When you use our Services, we may collect:

Contact Information: Name, address, phone number, email address

Order Information: Billing and shipping address, payment confirmation details

Account Information: Username, password, and account security details

Shopping Information: Products viewed, cart items, purchases, loyalty points, reviews, referrals, gift cards

Customer Support Information: Information shared when contacting us

Providing certain information is optional; however, not providing it may limit access to some features of the Site.

B. Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

Device type and browser information

IP address

Network connection data

Pages visited and actions taken on the Site

This information is collected using cookies and similar tracking technologies.

C. Information from Third Parties

 

We may receive information from third-party service providers, such as:

E-commerce platform providers

Payment processors (for secure transaction processing)

Marketing and analytics providers

All such information is handled in accordance with this Privacy Policy.

3. How We Use Your Information

We use your personal information for the following purposes:

A. To Provide Our Services

Process payments

Fulfill and deliver orders

Send order confirmations and updates

Manage user accounts

Handle returns and exchanges

B. Marketing and Promotions

Send promotional emails or offers

Display personalized advertisements

You may unsubscribe from promotional emails at any time using the unsubscribe link provided in our emails.

C. Security and Fraud Prevention

Monitor and prevent fraudulent or unauthorized activity

Maintain account security

D. Customer Support and Improvement

Respond to inquiries

Improve website functionality and customer experience

4. Cookies and Tracking Technologies

 

We use cookies to:

Operate and enhance the functionality of our Site

Remember user preferences

Analyze website traffic and usage

You may disable cookies through your browser settings. Please note that doing so may affect certain features of the Site.

5. Sharing of Personal Information

We may share your personal information with:

Service providers (IT support, payment processors, logistics partners, analytics providers, customer service providers)

Marketing and business partners

Legal authorities, if required by law

We do not sell sensitive personal information without your consent.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

7. Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 18.

8. Data Security and Retention

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure.

We retain personal information only as long as necessary to:

Provide our Services

Comply with legal obligations

Resolve disputes

Enforce agreements

 9.⁠ ⁠Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data

Correct inaccurate information

Request deletion of your data

Request data portability

Restrict or object to processing

Withdraw consent

To exercise your rights, please contact us using the details below.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Nicko Coffee

VSP Foods & Beverages Pvt Ltd

BM Road, Sakleshpura, Karnataka – 573134

📧 Email: Hello@nickocoffee.com

📞 Phone: +91 6362989262

11.⁠ ⁠International Users

Your information may be processed or stored outside your country of residence. Where required, we implement appropriate safeguards to ensure your data is protected in accordance with applicable law